Case study / Group experiences marketplace

How we helped batch close $200K+ in 3 months

A group celebration planning marketplace connecting party planners with restaurants, experiences, and accommodations. $200K+ closed in three months, 8X ROI.

Client interview thumbnail
JS
2:08

"Everything about the experience is definitely worth giving them a shot."

Jacob Spencer VP of Sales, batch
$0 In closed deals
0 Meetings · 3 months
0 Return on investment

A group celebration planning marketplace where users plan, book and split costs on group experiences across the U.S.

Industry

Marketplace / Consumer Tech

Headquarters

United States

Company size

50 to 200 employees

// The challenge

A Series B with a sales team and no outbound engine.

batch had just raised their Series B and needed to bring high-quality restaurants, experiences and accommodations onto the marketplace fast. Their sales team was capable, but they had no automated way to source the right partners at scale.

01

Outbound was fully manual

batch had a strong sales team, but every account they reached out to was prospected and contacted by hand. Costly, slow, and impossible to scale across cities.

02

Series B pressure on pipeline

Fresh funding meant a clear mandate: generate pipeline quickly. Building outbound infrastructure in-house would have taken months they did not have.

03

Qualifying partners was hard

Not every restaurant, experience or accommodation made sense for the marketplace. batch needed partners large enough, well-reviewed enough, and with the budget to invest in marketing.

// The approach

Three verticals. One marketplace.

A precision outbound engine targeting restaurants, experiences and accommodations across batch's priority party cities, with every lead pre-qualified before a single message went out.

// 01

Setup & deliverability

  • Multi-mailbox sending stack across Google Workspace and Outlook
  • Hyper-precise volume: 400 emails per day, not 4,000
  • Domain warm-up, SPF, DKIM and DMARC configured per sending domain
  • Daily inbox placement monitoring across seed accounts
// 02

Data & targeting

  • Serper.dev scraping Google Maps across three verticals: restaurants, experiences, accommodations
  • Clay enrichment to qualify every account before contact
  • Marketing-spend signals to identify partners already investing in ads
  • Reviews and ratings filter to keep only partners batch would actually recommend
// 03

Messaging & personalization

  • Vertical-specific copy: separate angles for restaurants, experiences and accommodations
  • Geo-targeted messaging tied to batch's priority cities
  • Light touch first message, value-led follow-ups
  • Weekly iteration on reply rate, with underperforming variants killed inside 14 days
// The results

A reply rate most teams would call a typo.

Three months of compounding outbound across three verticals, with every metric well above industry benchmarks.

$0
In closed deals
0
Meetings booked
0X
Return on investment
0%
Average reply rate
0
Emails sent per day (volume kept low)
0
Verticals targeted in parallel
// The outcome

From manual prospecting to a pipeline machine.

Three months in, batch had a repeatable outbound channel humming alongside their sales team.

  • Over $200,000 in new closed revenue from outbound alone
  • 134 qualified meetings booked across restaurants, experiences and accommodations
  • An 8X return on investment on the program
  • A 9% average reply rate, sustained across all three verticals
  • A repeatable enrichment workflow batch's team now owns
  • Sales reps freed from manual prospecting and put back on closing
// Key takeaways

What made this work.

// 01

Precision beat volume

batch did not need 4,000 emails a day. 400 hyper-qualified ones outperformed because every account was pre-vetted against marketing spend, ratings and fit.

// 02

Product-market fit shows up in replies

The businesses we contacted actually wanted what batch was selling, because batch built the product for exactly them. A 9% reply rate is what that looks like.

// 03

Three verticals, one infrastructure

One outbound stack ran in parallel across restaurants, experiences and accommodations. Same data layer, vertical-specific copy. Easy to scale, easy to iterate.

// Apply for a free pilot

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