Privacy Policy.
This Privacy Policy explains how Grow Surely Sàrl ("Grow Surely", "we", "us", or "our") collects, uses, and protects personal information when you visit growsurely.com or interact with our services. We respect your privacy and are committed to handling your information transparently and in line with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Who we are
Grow Surely Sàrl is a company registered in Switzerland, based in La Tour-de-Peilz, Canton of Vaud. We operate the website growsurely.com and provide B2B outbound and lead generation services to our clients.
For any privacy-related questions or requests, you can contact us at greg.martignoni@growsurely.com.
2. Information we collect
We only collect the information we need to operate the site and respond to genuine business inquiries.
Information you give us
When you apply for a free pilot, you submit information through our application form, which is hosted by Typeform. This typically includes your name, work email, company name, role, and any details you choose to share about your business needs.
Information collected automatically
When you visit our website, our hosting provider (Netlify) may automatically log standard technical information, such as your IP address, browser type, device type, the pages you visit, and timestamps. This information is used for security, abuse prevention, and basic operational analytics.
Cookies and similar technologies
Our website does not use tracking or advertising cookies. Fonts are served directly from our own domain, so no font request leaves our site or reaches a third party.
3. How we use your information
We use the information described above to:
- Respond to your free pilot application and assess whether we are a fit to work together
- Communicate with you about our services, scheduling, and proposals
- Operate, maintain, and improve the website
- Protect the site and our users against abuse, fraud, or security threats
- Comply with our legal and contractual obligations
We do not sell your personal information, and we do not use it to display advertising.
4. Legal basis for processing
Where the GDPR applies (for example, if you are located in the European Economic Area or the United Kingdom), our legal bases for processing your information are:
- Consent when you voluntarily submit a free pilot application
- Legitimate interests to operate and secure the website, respond to inquiries, and grow our business in a reasonable and proportionate way
- Contractual necessity when processing is necessary to take steps at your request prior to entering into a contract
- Legal obligations where we are required to process data to comply with applicable law
5. Third-party services we use
We rely on a small set of trusted service providers to operate growsurely.com. Each may process limited personal data on our behalf:
- Typeform hosts our free pilot application form. See the Typeform Privacy Policy.
- Netlify hosts and serves the website. See the Netlify Privacy Notice.
- Google Fonts delivers the fonts used on the site. See the Google Privacy Policy.
If we add other processors in the future (for example, a CRM or email marketing tool), we will update this policy accordingly.
6. International transfers
Because Grow Surely is based in Switzerland and our processors operate internationally, your personal information may be transferred to and processed in countries outside Switzerland or the EEA, including the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms recognised under Swiss and EU law.
7. Data retention
We keep your personal information only for as long as is necessary for the purposes described in this policy. Free pilot applications are retained while we evaluate them and, if we work together, for the duration of our business relationship and a reasonable period thereafter. Server logs are typically retained for a short period for security and operational purposes. We will delete or anonymise your information when we no longer have a legitimate reason to keep it.
8. Your rights
Depending on where you are located, you may have rights in relation to your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Object to or request restriction of certain types of processing
- Request a portable copy of the information you provided to us
- Withdraw your consent where processing is based on consent
- Lodge a complaint with a supervisory authority (in Switzerland, the Federal Data Protection and Information Commissioner; in the EU, your national data protection authority)
To exercise any of these rights, please email greg.martignoni@growsurely.com. We will respond within a reasonable timeframe and may need to verify your identity before acting on your request.
9. Security
We take reasonable technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the internet or method of electronic storage is ever fully secure, and we cannot guarantee absolute security.
10. Children's privacy
Our services are intended for businesses and professionals. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our service providers, or applicable law. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated more prominently where appropriate.
12. SMS messaging
Product description
By providing your mobile phone number, you consent to receive SMS messages from Grow Surely related to appointment reminders.
Message frequency
Message frequency may vary.
Message and data rates
Standard message and data rates may apply.
Opting out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
Help and support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at greg.martignoni@growsurely.com.
Your phone number will be handled in accordance with our Privacy Policy, available at growsurely.com/privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt in data and consent, this information will not be shared with any third parties.
13. Contact
Questions, requests, or concerns about this Privacy Policy or how we handle your personal information? Reach out at greg.martignoni@growsurely.com and we will respond as quickly as we can.